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Louis Rossmann argues that Apple's Independent Repair Program is a PR stunt that misleads the public and burdens independent repair shops. He discusses parts access restrictions and program limits.

Dave Plummer, a retired Microsoft engineer who wrote Task Manager, responds to the claim that Windows sucks. He describes how he would fix common annoyances, in what he calls a love letter to Windows wrapped in a rant.

Louis Rossmann reacts to a CBC News segment in which an Apple Genius Bar quoted a costly logic board and display replacement for a MacBook that had only a bent pin. He explains why the repair is simple and what the case shows about Apple's repair practices.