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Founders@Google Presents: The Cultural Anthropology of Stack Exchange

Google TechTalks1 HN recommender · recommended in 1 month, 2013-2026
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12K views · 14 years ago · talk · evergreen

Joel Spolsky's 2012 Google tech talk on the cultural anthropology of Stack Overflow and Stack Exchange. He explains how the software was designed to shape community norms and curation standards.

HN points to it to explain that Stack Overflow's strict moderation was deliberate design, not accident.

Internet culture & memesTech company stories & documentariesManagement, leadership & organizations#stackoverflow#moderation#community#joelspolsky#culture

3 comments from Hacker News

@Permit2026 · in “We might have been slower to abandon StackOverflow if it wasn't a toxic hellhole”

StackOverflow was successful explicitly because of the people/question it excluded . The "toxicity" was the point. It was trying very very hard not to become Yahoo Questions. If you want to hear more about this you should watch Joel Spolsky's talk "The Cultural Anthropology of Stack Exchange": ▶ this video The point of StackOverflow was explicitly not to help the question-askers, but to prioritize the people who would reach the question via Google. That's why so many people have bad stories about times they went to ask questions on StackOverflow: it was supposed to be very high-friction and there was supposed to be a high standard for the questions asked there. Now with LLMs users get the best of both worlds. They don't need to use Google to find a high-quality StackOverflow question/answer AND they can ask any question even if it's been asked 1,000 times before or is low-quality or would lead to discussion rather than a singular answer.

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@mhp2014 · in “Expatriates Stack Exchange”

Your thesis is that "StackExchange itself is becoming a little bit backward", but the statements you use to back that up have been part of Stack Exchange from the beginning. Also, the things you point out that are 'broken' are part of the formula that makes the network succeed. Stack Overflow was not built for discussion. The FAQ says: "Not all questions work well in our format. Avoid questions that are primarily opinion-based, or that are likely to generate discussion rather than answers." I understand that you may want those types of questions to exist there, but that's not the original purpose of Stack Overflow. (Sidenote: different sites, depending on their topic or maturity do allow more open ended questions, but I believe you may be referring to 'closing questions' on Stack Overflow). I sympathize with this point though because I believe that there are probably a class of questions that could exist on SO, that are currently closed, but may need to be treated in a different way than normal Q&A. Your second point about closing sites that aren't working is also intentional. Some of your complaint was about the fact that the data dump was not available, which was actually not true. It's also intentional that the data dump exists so that if we decide the site is not a good fit for our goals, everyone else can still reuse that data ( i.e. link ) This might be related to your first complaint which boils down to 'It's not hurting anyone, why not just leave it there?' The answ

CitesView on HN
@spolsky2013 · in “Stack Overflow Moderator Election”

This. Here's a video of the speech in question: ▶ this video We generally believe that it's important to keep the quality on Stack Overflow high, so that when you click on a stackoverflow.com result on Google, you can trust that you're going to get something good. That means that Stack Overflow is not just a host where anyone can type things into the Internet, and we host it. It's a curated environment.

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