challenger

A June 1986 CNN interview with physicist Richard Feynman about the Challenger disaster and the management failures he found while serving on the investigating commission.

Astronaut Mike Mullane explains normalisation of deviance, where teams gradually come to accept violations of their own safety standards. He uses the Challenger shuttle disaster as the main case, drawing on NASA's ignored warnings before the launch. It is the first part of a talk given to a fire-fighters' association.

Clayton Christensen explains disruptive innovation using the steel industry, showing how mini-mills beat incumbents from the low end. He argues disruption is not about stupid or bad management.