Apple & Customs STOLE my batteries, that they won't even provide to AASPs.
Louis RossmannCited 4× on HN, 2018-2021
1.6M views · 8 years ago · commentary · dated
Louis Rossmann describes US Customs seizing replacement MacBook batteries at Apple's behest, while Apple refuses to supply the batteries to authorized service providers. It is part of his right-to-repair advocacy.
Cited in repair threads as evidence of Apple working with customs to restrict third-party repair parts.
24:48The horrible truth about Apple's repeated engineering failures.
Louis Rossmann
3.9M views • 8 years ago
12:44Genius Bar caught ripping customer off ON CAMERA by CBC News
Louis Rossmann
9.2M views • 8 years ago
1:03:42Apple uses spite to force planned obsolescence.
Louis Rossmann
3.5M views • 11 years ago
14:09Why I don't use Apple products
Louis Rossmann
2.5M views • 11 years ago
7:11Louis Rossmann dismantles Apple's PR stunt "repair program"
Louis Rossmann
515K views • 6 years ago
48:48What does authorized repair do? Let's find out!
Louis Rossmann
119K views • 9 years ago
16:09Apple's Independent Repair Program is a useless PR stunt.
Louis Rossmann
85K views • 6 years ago
13:47What is Right to Repair? An introduction for curious people.
Louis Rossmann
188K views • 6 years ago
18:12Apple under fire for allegations of controversial business practices
CBC News: The National
3.3M views • 8 years ago
18:27Apple botches Macbook board design: again!
Louis Rossmann
280K views • 7 years ago
11:03We need to talk about failing keyboards on these new Macbooks.
Louis Rossmann
614K views • 8 years ago
11:34How Apple authorized repair refurbishes Macbooks to fail again! GPU kernel panics
Louis Rossmann
338K views • 8 years ago
5:18Lobbyists imply right to repair helps domestic abusers, pushes racism and redlining!
Louis Rossmann
94K views • 6 years ago
33:32Apple's soldered-in SSDs are engineered in the worst way possible
Louis Rossmann
589K views • 3 years ago
16:22iPhone 12 Anti Repair Design - Teardown and Repair Assessment
Hugh Jeffreys
11.6M views • 6 years ago
29:57Microsoft Surface laptop: unrepairable junk
Louis Rossmann
395K views • 9 years ago
16:21NYC DOESN'T KNOW ITS OWN LAWS!
Louis Rossmann
459K views • 5 years ago
18:37The Rogue Tesla Mechanic Resurrecting Salvaged Cars
Motherboard
5.2M views • 8 years ago
15:05How most 16" Macbook Pros often kill themselves & why they're unfixable
Louis Rossmann
1.6M views • 4 years ago
18:43Reballing flip chip GPUs is BULLSHIT - the truth about dead laptop GPUs & repairing them.
Louis Rossmann
773K views • 12 years ago
4 comments from Hacker News
> Apple laptops and phones objectively last longer than the competition. I'm not sure if you've spent much time watching Louis Rossman's youtube channel, but it is full of examples of Apple telling customers a device needs to be replaced when simple repairs are possible. [1][2][3] Apple worked with US Customs and Border Patrol to seize replacement batteries for laptops that apple will no longer service. [4] Rossman has a lot of videos so I did not find original sources for the following, but he has also called Apple support about replacing a charging port on a phone. Apple support told him the charging port was soldered to the motherboard and the phone needed to be replaced. But that charging port on that device is attached via a cable and is not soldered to the board. It can be replaced for a few dollars in five minutes. Rossman also says that apple prevents third party chip manufacturers from selling to repair shops. So Rossman could repair certain macbooks with a $6 chip from (I believe) Intersil, but Apple (being an 800lb gorilla) has asked Intersil not to sell those chips to anyone else. So apple won't replace that chip on your motherboard but they also won't let anyone else do it. It's great that apple will replace batteries, but I seem to recall there was significant consumer (or government?) pressure to offer those replacements. And I would be curious if they do that worldwide or only where legally required. But watching Rossman's youtube channel, it is clear that rep
DHS Seizes Aftermarket iPhone Screens From Prominent Right-to-Repair Advocate [1] Apple Sued an Independent iPhone Repair Shop Owner and Lost [2] [1] link [2] link Edit: One more - Apple & Customs STOLE my batteries, that they won't even provide to AASPs ▶ this video
1. In 2016, Rossman claimed that Apple was filing suit against him, and was seeking to shut down his YouTube channel. In actuality, one of his videos had shown a schematic, that Rossman illegally obtained, and Apple requested that the schematic be removed from the video. [0] 2. In 2016, Rossman claimed that Apple had a 4 Gigabyte memory chip buffer on their webcams. He speculates that this is due to a nefarious intent on Apple's part. In actuality, it is a 4 Gigabit (512 MB) chip that acts as a buffer. [1] 3. In 2018, Rossman claimed that Apple had contacted Customs and Border Protection to have his import shipment of Apple batteries seized. He claimed that they were genuine OEM batteries, maybe scavenged from old devices. [2] In actuality, the devices really were counterfeit. Rossman had contracted an OEM manufacturer to build batteries to Apple's original spec, which bore Apple's logo, most likely without Apple's knowledge. [3] [0] - link [1] - link [2] - ▶ this video [3] - link
I'm referring to tactics like Rossmann described here: ▶ this video where US Customs is seizing imports of genuine Apple parts - for laptops they don't repair themselves anymore! I see your point though, there are plenty of untrustworthy third-party repairers.