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Apple & Customs STOLE my batteries, that they won't even provide to AASPs.7:17

Apple & Customs STOLE my batteries, that they won't even provide to AASPs.

1.6M views • 8 years ago
Louis Rossmann
Louis Rossmann describes US Customs seizing replacement MacBook batteries at Apple's behest, while Apple refuses to supply the batteries to authorized service providers. It is part of his right-to-repair advocacy.
Scumbag ASUS: Overvolting CPUs & Screwing the Customer30:48

Scumbag ASUS: Overvolting CPUs & Screwing the Customer

1.5M views • 3 years ago
Gamers Nexus
Gamers Nexus criticizes ASUS over its handling of exploding Ryzen CPUs, overvolting BIOS settings and warranty and support behavior. It re-benchmarks the chips at defaults and argues ASUS eroded customer trust.
Genius Bar caught ripping customer off ON CAMERA by CBC News12:44

Genius Bar caught ripping customer off ON CAMERA by CBC News

9.2M views • 8 years ago
Louis Rossmann
Louis Rossmann reacts to a CBC News segment in which an Apple Genius Bar quoted a costly logic board and display replacement for a MacBook that had only a bent pin. He explains why the repair is simple and what the case shows about Apple's repair practices.
The GUI should be better.  A lot better.1:17:21

The GUI should be better. A lot better.

397K views • 6 years ago
Accursed Farms
Accursed Farms' hour-plus critique of the modern desktop GUI. It argues that current interfaces are a regression from older designs such as Windows 7 and proposes principles for better ones.
Louis Rossmann dismantles Apple's PR stunt "repair program"7:11

Louis Rossmann dismantles Apple's PR stunt "repair program"

515K views • 6 years ago
Louis Rossmann
Louis Rossmann criticizes Apple's independent repair provider program as a PR move with invasive contract terms. He argues it does little for independent shops or customers.